The following points describe rule behavior:
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Rules define the criteria for bringing a document into OnBase through an account.
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Multiple rules can be assigned to an account. If the incoming document meets the criteria of any of the rules, it will be archived into OnBase according to the account.
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You can have multiple rules associated with an account.
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You can have multiple actions associated with a rule.
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The business need will help you decide how mail will arrive in a profile.
When an email qualifies for more than one rule, the email is accepted by the first rule in the Rules list dialog box that it qualifies for. Then, the conditions for the rules are evaluated.
For example, if an email message qualified for the Import Receipt Images rule, the Import Receipt Images Vendor 2 rule, and the Payroll Responses - NYC Office rule, it would be processed by the Import Receipt Images rule first since it appears at the top of the Rules list dialog box. The Import Receipt Images conditions are then evaluated.
If the conditions for the Import Receipt Images rule were not met, then the email message is processed by the Import Receipt Images Vendor 2 rule since it is the second rule in the Rules list dialog box. The conditions for the Import Receipt Images Vendor 2 rule are then evaluated.