NilRead Login Screen Is Displayed - Medical Imaging Viewer - NilRead - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - external

Medical Imaging Viewer - NilRead

Medical Imaging Viewer - NilRead
Foundation 23.1

When a user double-clicks a study in the OnBase Patient Window, the NilRead login screen may be displayed.

This issue may be caused by an authentication error.

  • Make sure the DICOM parameters are configured correctly in OnBase Configuration. The shared secret configured for the NilRead server must match the Shared Secret parameter in OnBase Configuration.

  • Also make sure the client browser is configured to accept cookies from the domain or IP address of the NilRead server.

If the user is able to open a study, but the login screen is displayed after a period of inactivity, then the NilRead timeout may need to be increased.