The Medical Records Management Solution can be used to track deficiencies associated with patient record information that is stored in an external system. External system integrations allow OnBase to be the sole repository and tracking mechanism for all deficiencies associated with a patient's chart. When Physicians view charts in OnBase, they can see all of their assigned deficiencies, including those that need to be addressed in an application other than OnBase.
To set up an integration, contact your solution provider. The OnBase development team can create a custom Web service to exchange deficiency information between OnBase and the external system in real time, and a custom polling service can be used to synchronize deficiency information between OnBase and the external system on a regular interval.