With the appropriate privileges, you can view documents assigned to other users in a load-balanced queue or in a queue that supports ownership. To do this, complete the following steps:
While viewing a Workflow queue, tap the filter icon:
- The list of available filters is displayed. By default, documents are filtered based on the currently logged in user.
Under Filter by User, select <Current User>. A list of options is displayed.
If Filter by User is not displayed, you may not have the appropriate privileges. Contact your system administrator for assistance.
Select an option to filter the documents. You can choose to view documents belonging to a specific user, all documents, or all unassigned documents. Tap the option to make your selection.
The queue is refreshed based on your selection.Note:
Users cannot execute tasks on documents that are owned by another user.