Managing Locks - Mobile Access for iPad - English - Foundation 22.1 - OnBase - Essential - Premier - Standard - external - Standard - Essential - Premier

Mobile Access for iPad

Platform
OnBase
Product
Mobile Access for iPad
Release
Foundation 22.1
License
Standard
Essential
Premier

If there are any objects locked by your user account, the following notification displays at the bottom of the screen upon logging in:

You have locks that can be administered from the Manage Locks Module.

Locks can occur if you have documents open when OnBase closes unexpectedly, for example.

To clear locked objects:

  1. In the app menu, select the Manage Locks module.

    A list of locked objects is displayed:

    Each item in the list shows the name of the locked object, type of object, the user that locked the object, and the date and time that the lock was created. In the example above, the Employee Emergency Contact Form document is locked by the Manager user on March 4th, 2021 at 2:39 P.M.

  2. To clear the lock, tap the Unlock icon next to the locked object:
  3. If there are multiple locks, to clear all locks, tap the Unlock icon at the top of the screen:
  4. To refresh the Manage Locks screen, tap the Refresh icon: