Biometric Authentication - Mobile Access for iPad - English - Foundation 22.1 - OnBase - Essential - Premier - Standard - external - Standard - Essential - Premier

Mobile Access for iPad

Mobile Access for iPad
Foundation 22.1

On iOS devices that support biometric authentication (e.g., Touch ID ® or Face ID ®), the OnBase app allows you to associate your login credentials with Touch ID or Face ID for quicker login.

To use biometric authentication with the OnBase app, the device must support Touch ID or Face ID, and Touch ID or Face ID must also be enabled in the iOS Settings app. Refer to Apple's documentation for additional information.

To enable biometric authentication in the OnBase app, toggle the Touch ID or Face ID setting so it is enabled.


When biometric authentication is enabled, the Remember User Name option is also enabled. This cannot be disabled unless Touch ID is also disabled. This is expected behavior due to the nature of Touch ID authentication.

After enabling the Touch ID or Face ID setting, you will be prompted to set up Touch ID or Face ID authentication the next time you log in.