Frequently Asked Questions - Mobile Applications Broker Server - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - Essential - Premier - Standard - external - Standard - Essential - Premier

Mobile Applications Broker Server
Platform
OnBase
Product
Mobile Applications Broker Server
Release
Foundation 23.1
License
Standard
Essential
Premier
  1. Can the Diagnostics Console connect to the Mobile Applications Broker Server ?
    Yes. To enable monitoring traffic from the Mobile Applications Broker Server to the Diagnostics Console:
    1. Open the Mobile Applications Broker Server 's Web.config file.
    2. In mobile.raw-profile, set the enableMailSlot value to true.
    3. In mobile.service-profile, set the enableMailSlot value to true.
    When these settings are enabled, you can view all traffic from the Mobile Applications Broker Server in the Diagnostics Console by selecting the Mobile Service or Mobile Raw tabs.
  2. How can I verify that the Mobile Applications Broker Server is communicating with the OnBase Application Server and is externally accessible?

    From a mobile device or workstation that is not the Mobile Applications Broker Server, use a web browser to navigate to a service page in the Mobile Applications Broker Server virtual directory, for example:

    http://[mobilebrokerserver]/[virtualdirectory]/ServiceToBroker.svc

    Note:

    Different OnBase mobile applications use different service pages. For testing or troubleshooting the accessibility of the Mobile Applications Broker Server, you can also substitute ServiceToBroker.svc with MobileBroker.svc.

  3. Does the Mobile Applications Broker Server support automatic login under NT/LDAP authentication?
    No. Users will always be prompted for their credentials in order to login.
  4. Is a mobile network operator required to use OnBase Mobile modules?
    No. OnBase Mobile modules can also be used with a Wi-Fi connection.