The following items should be taken into consideration when configuring the Mobile Applications Broker Server to allow device registration.
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When modifying the Mobile Applications Broker Server 's Web.config file to allow device registration, all fields specific to device registration must be configured. The only exception is if your SMTP gateway server allows anonymous access. For information, see Hyland.Mobile.SecureAccountConfiguration.
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When modifying the Mobile Applications Broker Server 's Web.config file to allow device registration, enableDeviceAuth should only be set to true if the Mobile Applications Broker Server will be used for device registration, and if Basic Authentication and URL Authorization are enabled on the Mobile Applications Broker Server.
Note:If a Mobile Applications Broker Server previously configured to allow device registration should no longer be configured to allow device registration, then enableDeviceAuth should be set to false, and only Anonymous Authentication should be enabled on the Mobile Applications Broker Server.
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The domain key under appSettings in the Mobile Applications Broker Server 's Web.config file is not used for device registration. This key is only used for OnBase user authentication. The domain components for device registration are configured separately.
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If your Mobile Applications Broker Server is on a separate domain than the LDAP configured in the Web.config file's provisioning section, ensure that the appropriate trust is set up between the two domains. If trust is not set up, a device may still be able to register, but IIS will not be able to authenticate the account that was created for that device against the LDAP configured in the provisioning section.
For more information, see the following Microsoft TechNet article: http://technet.microsoft.com/en-us/library/cc770299.aspx
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The Mobile Applications Broker Server 's application pool must use an identity that has the appropriate permissions for accessing the provisioning LDAP for authenticating users. Verify the application pool identity by opening Advanced Settings in IIS Manager for that application pool.