When opening document templates in the Office Business Application for 2019 from the Unity Client, ensure the Open Microsoft Office documents using the Office Business Applications user option is selected in File | User Options | Document. If this option is not selected, the document template opens in the embedded Template Viewer.
To create a new document from a document template in the Office Business Application for 2019 opened from the Unity Client:
- From the Home tab, click Templates. The Document Templates pane is displayed.
- Select a template from the Document Templates pane. The program used to generate the template is opened. For example, if the template is a Microsoft Word template, the template opens in Microsoft Word.
- Make the desired changes to your template.
- From the Office Business Application for 2019, click the OnBase tab. The OnBase ribbon is displayed.
- Click Save.
- Follow the steps in Importing a New Document.
For more information on document templates, see the EDM Services documentation.