Upgrading Without Preserving User Settings - Office Business Application for 2021 - English - Foundation 22.1 - OnBase - Essential - Premier - Standard - external - Essential - Standard - Premier

Office Business Application for 2021

Platform
OnBase
Product
Office Business Application for 2021
Release
Foundation 22.1
License
Essential
Standard
Premier

This procedure upgrades the user settings file in the Office Business Application for 2021 without preserving the user configuration settings.

To upgrade the user settings file without preserving the user settings:

  1. Locate the user.config for Office Business Application for 2021. This file is located in a system folder that follows a semi-randomized naming convention:

    C:\Users\USER_NAME\AppData\Local\Microsoft_Corporation\Hyland.Office2021.Word.Ad_Path_***\111

    where USER_NAME is the user name of the user logged in, *** is a random string, and 111 is a randomly numbered folder.

  2. Delete the entire Hyland.Office2021.Word.Ad_Path_*** folder, which includes the numbered subdirectory that contains the user.config file.
  3. The user settings file is re-created when the user next logs in.