This procedure upgrades the user settings file in the Office Business Application for 2021 while preserving the user configuration settings.
To upgrade and preserve user settings:
Locate the user.config for Office Business Application for 2021. This file is located in a system folder that
follows a semi-randomized naming convention:
where USER_NAME is the user name of the user logged in, *** is a random string, and 111 is a randomly numbered folder.
Open the user.config file in a plain-text editor, such
Do not open this file in a binary-text editor, such as Microsoft Word. Editing this file in a binary-text editor can introduce characters that cannot be read by the software.
- Locate the userSettings node.
child element to
This name is case sensitive. The issue is caused because the earlier version of the software used a capital I in AddIn. The newer version uses a lowercase i in Addin.
Make sure the
element closing tag is named
This name is case sensitive. The closing element name must match the opening element name.
- Save and close the user.confg file.