You must be online to use this application - OnBase Mobile Healthcare - Foundation 25.1 - Foundation 25.1 - Ready - OnBase - Premier - external - Standard - Premier - Standard - OnBase/OnBase-Mobile-Healthcare/Foundation-25.1/OnBase-Mobile-Healthcare/Installation/Troubleshooting/You-must-be-online-to-use-this-application - 2025-04-01

OnBase Mobile Healthcare

Platform
OnBase
Product
OnBase Mobile Healthcare
Release
Foundation 25.1
License
Premier
Standard

When a user attempts to open a Unity Form within a packet, but the network connection has been lost, the following error message may briefly display on the screen along with a URL:

  • Webpage not available

Afterward, the following message is displayed:

  • Sorry, you must be online to use this application. Please check your connection and try again.

This scenario can occur if the network connection is lost while filling out the Unity Forms within a packet. To resolve the issue, ensure that the tablet has an active network connection and open the Unity Form again.