Viewer is Not Opening - OnBase for Meditech with ODA - English - Foundation 22.1 - OnBase - Premier - external - Standard - Essential - Premier - Standard - Essential

OnBase for Meditech with ODA

Platform
OnBase
Product
OnBase for Meditech with ODA
Release
Foundation 22.1
License
Premier
Standard
Essential

The OnBase for Meditech Viewer cannot open if you have configured logging in your t_viewerApp.exe.config file. If a user does not have permission to access the directory you have specified in the LogFileLocation key, that user is unable to use the OnBase for Meditech Viewer. You can resolve this issue by performing one of the following actions:

  • Modify your t_viewerApp.exe.config file so that the LogFileLocation option points to a location that all of your users have rights to (specifically, users must have Windows Write and Modify permissions for the specified folder).

  • Turn off logging completely by modifying your t_viewerApp.exe.config file so that the LogFileLocation option is blank.