External integration or query is not configured properly - OnBase for Meditech with ODA - English - Foundation 22.1 - OnBase - Premier - external - Standard - Essential - Premier - Standard - Essential

OnBase for Meditech with ODA

Platform
OnBase
Product
OnBase for Meditech with ODA
Release
Foundation 22.1
License
Premier
Standard
Essential

When the polling service runs, the Medical Records Server info window displays the following message:

  • External integration or query is not configured properly.

This message indicates the External Integration either has not been configured or is missing configuration items.

To address this issue, check Medical | External Systems | Integrations in OnBase Configuration. Make sure the Polling File integration is set up correctly.