Failed to Acquire Lock - OnBase for Meditech with ODA - English - Foundation 22.1 - OnBase - Premier - external - Standard - Essential - Premier - Standard - Essential

OnBase for Meditech with ODA

Platform
OnBase
Product
OnBase for Meditech with ODA
Release
Foundation 22.1
License
Premier
Standard
Essential

When the polling service runs, the Medical Records Server info window displays the following message:

  • Failed to Acquire Lock

This message indicates another process has a lock that has not been released. For example, this issue may occur because the MRMS Analysis Server or Closure Server has acquired a lock but has not released it.

To address this issue, do one of the following:

  • Wait until the lock is released.

  • Stop the services or clients that are running other processes that acquire locks.