When the polling service generates a verification report (SYS Verification Report), the report displays the following message:
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Physician (XXX) is a Secondary Signer. External deficiencies can only be assigned to Primary Signers.
This message indicates the physician assigned to the deficiency is configured as a secondary signer within OnBase.
To address this issue, do one of the following:
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Make sure the physician is configured correctly within OnBase.
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Make sure the correct physician is assigned within Meditech.