Unable to access polling file - OnBase for Meditech with ODA - English - Foundation 22.1 - OnBase - Premier - external - Standard - Essential - Premier - Standard - Essential

OnBase for Meditech with ODA

Platform
OnBase
Product
OnBase for Meditech with ODA
Release
Foundation 22.1
License
Premier
Standard
Essential

When the polling service runs, the Medical Records Server info window displays the following message:

  • Unable to access polling file

This message indicates the configured polling file location does not contain the file specified in OnBase Configuration.

To address this issue, check the polling file location to make sure there is a file and it matches the file name configured in OnBase.