Unable to add deficiencies: Account# (XXX) is closed - OnBase for Meditech with ODA - English - Foundation 22.1 - OnBase - Premier - external - Standard - Essential - Premier - Standard - Essential

OnBase for Meditech with ODA

Platform
OnBase
Product
OnBase for Meditech with ODA
Release
Foundation 22.1
License
Premier
Standard
Essential

When the polling service generates a verification report (SYS Verification Report), the report displays the following message:

  • Unable to add deficiencies: Account# (XXX) is closed.

This message indicates the specified chart exists in OnBase, but the chart has been closed. The polling service cannot add deficiencies to the chart.

If you think this message was recorded in error, check to make sure the chart number specified in the polling file is correct.