The PDF Input Filter option is not available as right-click option in OnBase Client. How can I get it?
Verify the workstation is registered for PDF Input Filter.
If PDF Input Filter is not available, it is most likely not licensed at all in the database or another workstation is taking up the license. Simply browse through the licenses in Configuration (Utils | Product Licenses) to see if there are any workstations licensed/registered. Then in Client, select Admin | User Management | Workstation Registration from the menu bar. Select the workstation and then register that workstation for PDF Input Filter.
There is an unidentified document showing in the PDF Input Filter Verification Report; what should I do?
An unidentified document is a document that the OnBase PDF Input Filter processor did not identify by the ID String during processing. This could be a form feed causing a blank document before the ID String, or it could be a document that simply is unidentified because the ID string does not exist.
There is an error copying to the temp path when processing PDF Input Filter; what should I do?
Rename or delete the parsing.ctx and ver_tmp file and process again.
Why can't I create two PDF Input Filter processes using the same Document Type?
I am trying to create a new PDF Input Filter process using a Document Type that exists in another PDF Input Filter process. Why does the new process inherit the settings of the old process?
This is by design. In OnBase, a Document Type cannot be a part of two separate PDF Input Filter processes.
I have the mzPDF.dll file, but I still am not able to view the PDF file in Visual PDF Configuration.
The mzPDF.dll file must be located in the same folder as your OnBase executables.
I am using a Currency Keyword Type, but there is no [FORMAT] option in the configuration tree to modify the Currency Format settings.
To configure the Currency Format for a Currency Keyword Type, expand the Keyword Type and right-click on either [TOP=, BOTTOM=] or [LEFT=, RIGHT=] and select Edit to display the Set Keyword Values dialog box. Click Currency.
If the Currency Keyword Type is configured as a Tag, right-click the [LINE=, COLUMN=] or [WIDTH=, HEIGHT=] branch and select Edit to display the Set Keyword Values dialog box. Click Currency to format the Keyword Type.
After being imported into OnBase, PDF documents are much larger than the original document.
This can occur when the PDF being imported references a large resource object (such as a watermark or logo) on every page of the document. When this PDF file is processed by the PDF Input Filter, it is split into multiple output files for processing, and each file must contain the original resource object.
To reduce the file size of your processed documents, it is recommended to minimize the amount and size of resource objects required.