Non-medical record Document Types belong to a Document Type Group that does not have the Contains Medical Record Document Types setting selected.
If the system has a Patient Custom Query tab configured at the cross-facility level, then non-medical record documents can be dynamically displayed in patient records based on the Medical Records Custom Query configured in Medical Client Settings. See Medical Records Custom Query Configuration.
A previously configured Patient Custom Query tab may be available at the cross-facility level for legacy systems only. You cannot configure a new Patient Custom Query tab at the cross-facility level.
To prevent non-medical record documents from being sent to Chartless Documents, ensure their Document Types do not belong a medical record Document Type Group.