In the OnBase Patient Window, users can create filters to display smaller subsets of documents from a patient's record. Depending on the Allow Users to Set Default Filters setting, each user may be able to designate a filter to be applied by default to each record the user views.
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If Allow Users to Set Default Filters is selected, then each user can designate a default filter in the OnBase Patient Window. If a user opens a record using a URL that contains additional filter parameters, some of the parameters may be overridden by the user's default filter.
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If Allow Users to Set Default Filters is not selected, then users cannot designate a default filter. You may want to clear this setting to ensure the OnBase Patient Window uses the parameters passed in the URL query string.