Cannot Access Patient Window - Patient Window - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - external - OnBase/Patient-Window/Foundation-23.1/Patient-Window/Configuration/Troubleshooting/Cannot-Access-Patient-Window - 2025-04-01

Users may be unable to access OnBase Patient Window due to configuration errors. For information about possible problems, see the following topics:

• Custom Query Cannot Find Chart ID Keyword Type

• Custom Query Does Not Include an MPI Keyword Type

• Custom Query Includes Medical Documents

• Failed to Identify Assigning Authority

• Filter Not Configured

• MPI Not Found