Custom Query Does Not Include an MPI Keyword Type - Patient Window - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - external

When a user attempts to access OnBase Patient Window, the following error may be displayed, and the user cannot access the patient record:

• Medical Records Patient Documents custom query does not include a KeywordType mapped to ChartMetaDataType. MPINumber

This error indicates the medical records custom query (specified under Medical | User Interface Settings | Client Settings) is unable to retrieve adequate information due to a missing MPI Keyword Type. The medical records custom query must be assigned a Keyword Type that is mapped to the MPI Number chart data field.

To address this issue, do the following:

• Ensure the MPI Number chart data field is mapped to a Keyword Type.

• Ensure the Keyword Type is assigned as a retrieval keyword for the custom query.