Invalid filter item values - Patient Window - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - external

Patient Window

Platform
OnBase
Product
Patient Window
Release
Foundation 23.1
License

When a user accesses OnBase Patient Window through a URL, the following error may be displayed:

  • Warning

    The following filter items have invalid values that could not be used to limit the document results:

    FilterName: Value

    Please contact your administrator.

This error is displayed because the URL the user accessed contained an invalid value for one of the filter parameters. The user can continue loading the specified record, but the invalid filter parameter will not be applied. Double-check the URL to make sure query string parameters are being specified correctly.

If this error is displayed when a user attempts to perform a full-text search, ensure the full-text service is configured and running. For more information, see the Full-Text Search documentation.