If the Allow Users to Set Default Filters setting is selected in Patient Window Settings, then users can configure their own default filters in Patient Window. A default filter is a saved filter that is applied by default when the user logs on.
If a user has a default filter configured, all filter parameters in the query string are ignored, with the following exceptions:
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OnBase Patient Window always retrieves the correct MPI based on the mpi or mrn parameter in the query string.
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If the query string specifies an acctnum, docid, or savedFilterID, the user's default filter is not applied to the record.
To control whether users are allowed to set default filters, see Allow Users to Set Default Filters.