Performance Issues on Client Workstations Running McAfee VirusScan - Patient Window - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - external - OnBase/Patient-Window/Foundation-23.1/Patient-Window/Installation/Post-Installation/Impact-of-Running-Antivirus-Software-on-Servers/Decreased-Performance-and-Scalability/Performance-Issues-on-Client-Workstations-Running-McAfee-VirusScan - 2025-04-01

Patient Window

Platform
OnBase
Product
Patient Window
Release
Foundation 23.1
License

Workstations running the OnBase Web Client or Medical Records Management Solution will exhibit decreased performance when running McAfee VirusScan Enterprise 8.0i with ScriptScan enabled. The recommended solution is to upgrade to VirusScan Enterprise 8.5i, for which the issue was resolved.

The makers of OnBase have tested all web-based applications using this version of VirusScan with ScriptScan enabled and confirmed the issue no longer occurs.