This version of OnBase has additional upgrade considerations when you upgrade from one of the following earlier versions:
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Any release prior to 18 SP 2
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Foundation EP1
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Foundation EP2
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Foundation EP3, prior to Patch 16
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Foundation EP4
When upgrading from any of these versions, you must grant the Patient Window medical records privilege to all User Groups that require access to OnBase Patient Window.
The upgrade process does not automatically grant this privilege to any User Group. Until they are granted the Patient Window medical records privilege, users who could access OnBase Patient Window before the upgrade will be unable to access OnBase Patient Window after the upgrade.