When configuring and storing delinquency letter templates, use the following guidelines:
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To centralize administration, place the letter template on a network share. In OnBase Configuration, configure the Path to Letter to point to this share using a UNC path.
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Letters' font size should be no smaller than 10 pt and no larger than 12 pt. Fonts are configured under Document | Named Fonts. To change the font assigned to your letter template, go to Medical | Delinquency Configuration | Letters in OnBase Configuration. Then, select the letter you want to configure, and click Settings.