Letter Templates - Letter Templates - OnBase - Patient Window - OnBase/Patient-Window/Foundation-23.1/Patient-Window/Medical-Records-Management-Best-Practices/Delinquency-Configuration-Best-Practices/Letter-Templates - Foundation 23.1 - Foundation 23.1

Patient Window

Platform
OnBase
Product
Patient Window
Release
Foundation 23.1
License
ft:lastPublication
2025-04-01T15:30:08.126000
ft:locale
en-US

When configuring and storing delinquency letter templates, use the following guidelines:

  • To centralize administration, place the letter template on a network share. In OnBase Configuration, configure the Path to Letter to point to this share using a UNC path.

  • Letters' font size should be no smaller than 10 pt and no larger than 12 pt. Fonts are configured under Document | Named Fonts. To change the font assigned to your letter template, go to Medical | Delinquency Configuration | Letters in OnBase Configuration. Then, select the letter you want to configure, and click Settings.