When upgrading the client running HL7 and MRMS services, be sure to do the following:
- Upgrade the client running the HL7 Listener at the same time the database is upgraded.
- When upgrading the HL7 Listener, ensure your HL7 interface engine is set up to queue messages. Also ensure the engine's cache window is large enough for all messages that may be queued while the OnBase HL7 Listener is not running.
- The -MRMSANALYSIS server, the -MRMSCLOSURE server, and the -MRMSDELINQUENCY server all acquire process locks when they perform processing. After you upgrade these servers, log on to the OnBase Client and remove any orphaned process locks under Admin | Utilities | Process Lock Administration. No processing can take place while an orphaned process lock exists.