Troubleshooting - Physical Records Management - English - Foundation 22.1 - OnBase - external

Physical Records Management

Platform
OnBase
Product
Physical Records Management
Release
Foundation 22.1
License

The following error message is displayed when running a process:

One or more files were not able to backup successfully. All files have been left in their current directory and no processing was performed.

This error occurs when the Backup Path option is enabled and the processing workstation is unable to access the configured Backup Path. This can happen if the processing workstation is unable to access the configured file path, or if the Backup Path field was left blank during configuration. Ensure that a Backup Path has been configured within OnBase Configuration, and make sure that the processing workstation is able to access the configured path.