Pending Request Administration - Physical Records Management - English - Foundation 22.1 - OnBase - external

Physical Records Management
Platform
OnBase
Product
Physical Records Management
Release
Foundation 22.1
License

If you have administrative rights to a repository, you will be able to access the pending request administration functionality. In a physical record locator, when a request for the physical record has occurred, an Administration button is displayed in the physical record locator. When this button is clicked, the Pending Request Administration dialog box displays.

This dialog box lists all of the requests that are pending. In this dialog box, you can order requests and delete requests.

To order requests:

  1. Select the request that you want to be first in the list of requests.
  2. Click Set First. The selected request is sent to the top of the list.
  3. Click Save.

    To delete a request:

  4. Select the request that you would like to delete.
  5. Click Delete. The Mail Message Configuration dialog box is displayed.
  6. Enter the reason for rejecting the request. When a request is deleted, an internal mail message is sent to the requester, which includes the reason you entered for rejecting the request.
  7. Click Save.
  8. Click Save again. If you do not click Save a second time, the request is not deleted.