Clean Up Queues - Physical Records Management - English - Foundation 22.1 - OnBase - external

Physical Records Management

Platform
OnBase
Product
Physical Records Management
Release
Foundation 22.1
License

Make sure batches are being committed within a day or two. Commit any batches that reside in the Awaiting Commit queue by right-clicking on them and selecting Commit Selected. Delete any processes that are no longer being used. Delete any jobs that are not used. Remove any items from the Incomplete Process queue by right-clicking and selecting Purge Selected | Purge Selected from the right-click menus.

Note:

Before purging any batches, you should first verify the reason the batches did not process correctly. After the cause of the error has been determined and corrected, you should purge all batches in the Incomplete Process queue and re-process them.