Configuring Email Server Settings - Physical Records Management - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - external

Physical Records Management

Platform
OnBase
Product
Physical Records Management
Release
Foundation 23.1
License

The Email Server Settings option provides the ability to configure the mail server to send emails. From this dialog box, you can specify an address for the server, the port number and other settings that are specific to the server. You can also require that emails are routed with an SSL encrypted connection.

Note:

The SmtpClient class for routing emails using SSL encryption only supports the SMTP Service Extension for secure SMTP over Transport Layer Security as defined in RFC 3207, which is published by the Internet Engineering Task Force (IETF). In this mode, the SMTP session begins on an unencrypted channel, then a STARTTLS command is issued by the client to the server to switch to secure communication using SSL.

To configure email server settings:

  1. In the Configuration module, navigate to Utils | Distribution Service Settings. The Distribution Service Settings dialog box is displayed.
  2. Click Email Server Settings. The Mail Server Settings dialog box is displayed.
  3. In the Address field, type the address for the mail server.
  4. In the Port field, type the port number that is used for the mail server.
  5. Select the This server requires an encrypted connection (SSL) check box to require that the server has an encrypted SSL connection.
  6. Select the This server requires authentication to validate that a mail account has been configured for the mail server. When this option is selected, the Modify Mail Account button is enabled. Select this button to display the Mail Account dialog box.

    Enter a valid username and password in the Username and New Password fields. Re-enter the password in the Verify Password field, and then click OK.

    Note:

    The user name must be formated as the following: email@domain.com.

    When authentication is enabled, note the following:

    • When replying to an email, the authenticated email (your email) is displayed in the From field.

    • If the Default Sender field is populated, and authentication is enabled, the Reply to field is automatically populated with the request's sender when replying to emails.

  7. Click Save to save the mail server settings.