Folders Make Browsers Unresponsive in the Web Client - Records Management - English - Foundation 22.1 - OnBase - Essential - Premier - Standard - external - Standard - Essential - Premier

Records Management

Platform
OnBase
Product
Records Management
Release
Foundation 22.1
License
Standard
Essential
Premier

In the OnBase Web Client, opening or searching a file cabinet containing a large number of folders may cause Internet Explorer to become unresponsive. The recommended child folder display option for a file cabinet or Folder Type containing a large number of folders is Only Display Child Folders from Search. When users select the file cabinet or folder, they will be prompted to search for folders by Folder Type and Keyword values.

Displaying child folders from folder search can greatly improve folder retrieval time, provided that users know information about the folder they are searching for, such as Folder Type and Keyword values.

For more information about child folder display options, see Child Folder Display Options.