When a user tries to open a folder retrieved through folder search, the following error may be displayed:
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You have insufficient rights to access one of the parent folders of the selected folder.
This message indicates that the user lacks privileges to a parent folder. To access a folder, a user must have privileges to each parent folder in the hierarchy and to the file cabinet containing the folder. Use the Folder Type dialog box in OnBase Configuration to assign the user privileges to each Folder Type in the folder structure. Ensure the user also has privileges to the file cabinet based on the top-level Folder Type.
To access the Folder Type dialog box, select Document | Folder Types within OnBase Configuration.