Show Folder Locations - Records Management - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - Essential - Premier - Standard - external - Standard - Premier - Essential

Records Management

Platform
OnBase
Product
Records Management
Release
Foundation 23.1
License
Standard
Premier
Essential

When the Folder Type and Document Type do not use the same Multi-Instance Keyword Type Group, the Show Folder Locations command may not behave as expected. In the OnBase Client, Show Folder Locations is executed from a document to retrieve folders where the document resides. If a folder is indexed with multiple instances of a Keyword Type Group, the Show Folder Locations command will retrieve the folder only for documents indexed with values that are in the same instance of a Keyword Type Group on the folder.

Consider the following example:

Here, the folder has the following values within Keyword Type Groups:

  • ID =123

    Color =Red

  • ID =456

    Color =Blue

Documents in the folder are assigned ID and Color as individual Keyword Types. Even though the folder contains a document with the values ID =123 and Color =Blue, executing the Show Folder Locations command from this document will not retrieve the folder. The document's Keyword values must be in the same instance of the Keyword Type Group on the folder.