Folder Type Cannot Be Deleted - Records Management - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - Premier - external - Standard - Essential - Premier - Standard - Essential

Records Management

Platform
OnBase
Product
Records Management
Release
Foundation 23.1
License
Premier
Standard
Essential

When you attempt to delete a Folder Type from OnBase Configuration, the following error message may be displayed:

  • This folder type cannot be deleted because there exists a folder of type "[Folder Name]."

This message indicates that at least one folder of this Folder Type exists inside the OnBase Client (not Configuration). All folders of this Folder Type must be deleted and purged from OnBase prior to the Folder Type's deletion from OnBase Configuration.

Once you have purged all folders of the Folder Type from the OnBase Client, then you can delete the Folder Type from OnBase Configuration.

For information about deleting folders using OnBase Configuration, see Deleting Existing and Orphaned Folders in the Client. For information about purging folders using the OnBase Client, see Folder Maintenance.