Phone Number Masking Settings - Release of Information - English - Foundation 22.1 - OnBase - external - OnBase/Release-of-Information/English/Foundation-22.1/Release-of-Information-Unity/Configuration-Standard-Mode/Configuring-ROI/Configuring-ROI-System-Settings/Phone-Number-Masking-Settings - 2023-12-11

Release of Information (Unity)
Platform
OnBase
Product
Release of Information
Release
Foundation 22.1
License

The Masking tab allows you to configure a default mask for phone and fax numbers entered within a request. This ensures phone and fax numbers are being entered in a uniform fashion on all requests.

CAUTION:

Once you save a mask, it is applied to all existing and future phone and fax numbers in ROI. As a result, some existing numbers may not be displayed correctly.

To create a mask for phone and fax numbers:

  1. Click the Masking tab in the Release of Information System Settings dialog box.
  2. Select Use Masking to enforce the use of a mask when users enter phone and fax numbers on a request.
    When the Use Masking option is not selected, users are not restricted in how they enter numbers into phone and fax number fields.
  3. Enter a mask into the Mask field.

    • Type S to designate each static character. Static characters cannot be changed by users.

    • Type 0 to designate each numeric character.

    For example, if you would like phone numbers to be entered and displayed in the format (216)555-1234, you would enter S000S000S0000.

  4. In the Static Characters field, enter the static characters you would like to be displayed within phone and fax numbers in the order they should appear.
  5. To ensure phone and fax numbers are displayed in ROI as intended, click the Test Masking button. The Test Masking dialog box is displayed.
  6. In the Test field, enter a phone or fax number exactly as you would expect a user to enter it. If the test number is not displayed as you expected, reconfigure your mask accordingly.
  7. Click Close.
  8. Click Save from the Release of Information System Settings dialog box to save your changes.
    Note:

    Values on existing requests may not appear correctly after the mask is configured.