Certain Document Type configurations may impede or adversely affect the generation of ROI request packets. Please review the following considerations for information about potential conflicts:
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PDFs that require a password to open the document are not supported in ROI request packets. If such a PDF is attached to an ROI request, packet generation for that request will fail.
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PCL documents containing a large number of pages (e.g., hundreds or thousands) may adversely affect the performance of request packet generation. If possible, break up large PCL documents into smaller documents with fewer pages.
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XML documents may not include page breaks where expected. If an XML Document Type is associated with a style sheet containing page breaks, the page breaks defined in the style sheet will not be respected when XML documents undergo the packet generation process.