By default, the ROI Release Request and User Productivity reports include weekends and holidays in the total processing time for ROI requests.
You can configure OnBase to exclude non-business days from ROI processing time two ways. The recommended method is using a Business Calendar that you configure in OnBase Configuration and assign under Medical | Release of Information | System Settings.
If no Business Calendar is assigned, OnBase will refer to the onbase32.ini file for days to exclude from processing time. The following steps guide you through the latter method. First, you will create a text file that lists the days to exclude. Then, you will add the file's location to onbase32.ini.