Canceling a Request - Release of Information - English - Foundation 22.1 - OnBase - external - OnBase/Release-of-Information/English/Foundation-22.1/Release-of-Information-Unity/Usage-Integrated-Mode/Canceling-a-Request - 2023-12-11

Release of Information (Unity)

Platform
OnBase
Product
Release of Information
Release
Foundation 22.1
License

Depending on your privileges, once a request has been saved, the Cancel button may be available. Cancel a request if it was created in error or the request is no longer necessary. Once a request is canceled, it cannot be modified in any way and is only available for viewing.

Note:

Canceled requests are not displayed in the Active Requests list. To display canceled requests, retrieve them using request search.

To cancel a request:

  1. From an open request, click the Cancel button from the Release of Information tab.

    The Cancel Request dialog box is displayed.

  2. Select a reason for canceling a request from the Select cancel reason drop-down list.
    Note:

    Once a request is canceled, it cannot be restored or modified.

  3. Enter a reason for canceling the request in the Reason field. Reasons can be up to 250 characters.
    Note:

    The Reason field must contain text before the OK button is enabled.

  4. Click OK. The request is canceled.