Removing Deleted Documents from a Request - Release of Information - English - Foundation 22.1 - OnBase - external - OnBase/Release-of-Information/English/Foundation-22.1/Release-of-Information-Unity/Usage-Integrated-Mode/Opening-Release-of-Information/Opening-an-Existing-Request/Removing-Deleted-Documents-from-a-Request - 2023-12-11

Release of Information (Unity)

Platform
OnBase
Product
Release of Information
Release
Foundation 22.1
License

Upon opening a request, you may receive a prompt indicating this request contains documents that have been deleted from the system. To recover the documents, contact your system administrator. Otherwise, remove the documents from the request.

A request cannot be finalized until all deleted documents have been removed. This requirement ensures you are aware of which documents have been deleted and cannot be included in the request.

Note:

Documents cannot be removed from the request if it is in a read-only state.

To remove deleted documents from the request:

  1. Open the request
  2. Click OK at the prompt.
  3. Click the Deleted Document(s) button in the request header.

    The Attachment Conflicts dialog box is displayed.

  4. Rest the mouse pointer over an item you want to remove from the request.
    Note:

    If the document name is not available, the document has been permanently purged from the system. For more information, contact your system administrator.

  5. Click the X on the left side of the list.
  6. Repeat the process as necessary.
  7. When finished, save your changes to remove the documents from the request.
    Note:

    For more information on saving a request, see Saving a Request.