Reverting a Request to the Initiated Status - Release of Information - English - Foundation 22.1 - OnBase - external - OnBase/Release-of-Information/English/Foundation-22.1/Release-of-Information-Unity/Usage-Integrated-Mode/Reverting-a-Request-to-the-Initiated-Status - 2023-12-11

Release of Information (Unity)

Platform
OnBase
Product
Release of Information
Release
Foundation 22.1
License

Before a request is completed, it can be reverted back to the Initiated status. Initiated is the initial status of a request upon its creation. Reverting a request to its initial status does not remove existing information or attachments on the request. Rather, it simply changes the status of the request, allowing you to repeat certain actions.

Depending on your rights, the ability to revert a request may be available after a request is finalized.

Note:

You cannot revert a request that has a status of Completed.

To revert a request to its initial status:

  1. Retrieve and open the appropriate request.
  2. Click the Revert to Initiated button from the Release of Information tab.

    When setting the request to Initiated, previous actions that determined the current status will need to be completed again. This does not affect the information on the request or its attachments.

  3. Click Yes.
    The request is reverted to the Initiated status.