Once a request is rejected, it becomes read-only and is no longer displayed in the Active Requests list. are read-only. Only the Comments field can be edited.If you need to reopen the request, you can restore it. The status of the request changes from Rejected to Initiated, and the request is once again displayed in the Active Requests list.
To restore a rejected request:
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From the Active Requests list, click the Search button on the Release of Information tab. The Request Search screen is displayed.
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From the search results, open the rejected request you'd like to restore. The request is displayed.
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Do one of the following:
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Click the Restore button from the Release of Information tab to allow work to resume on the request. The request is restored and not assigned to anyone.
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Click the Restore and Assign button to assign the request to a user and allow work on the request.
Note:Depending on your privileges, the Restore and Assign button may not be available. For more information, see your system administrator.
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If you clicked Restore and Assign, the Assign Request dialog box is displayed. Select a user from the drop-down list and click Assign.
Note:
Depending on your privileges, you may only be able to assign requests to yourself. In this can, when you click the Restore and Assign button, the request is automatically assigned to you. For more information, see your system administrator.
The request is restored and assigned to the selected user.