Printing a Request - Release of Information - English - Foundation 22.1 - OnBase - external - OnBase/Release-of-Information/English/Foundation-22.1/Release-of-Information-Unity/Usage-Standard-Mode/Completing-and-Exporting-a-Request/Printing-a-Request - 2023-12-11

Release of Information (Unity)

Platform
OnBase
Product
Release of Information
Release
Foundation 22.1
License

After a request has been successfully finalized, the request can be printed. The printed document will include the generated request packets, as well as any documents that are automatically generated based on the selected Request Type.

Note:

An invoice is only included if one has been generated. For more information on generating an invoice, see Billing a Requester.

CAUTION:

After a request with the status of Pending Delivery has been printed or saved to file for the first time, its status changes to Complete. Once a request is Complete, you cannot update its contents.

To print a request:

  1. Open the appropriate request.
  2. Click the Print Request button from the Release of Information tab.

    A notification is displayed if payment for this request is required before it can be released to the requester. Click Cancel to return to the request, or click OK to override the settings and print the request.

    Note:

    You may experience different behaviors, depending on your system settings. If a system-generated document (e.g., a cover sheet or inventory page) is displayed, you must choose to accept the document before moving on. If you are prompted to upload one or more documents, you must upload them to the system before moving on. For more information on either of these contexts, see Working with System-Generated Documents.

  3. The Print ROI Request dialog box is displayed.
  4. Configure the desired print settings and click Print.
    Note:

    See the next section for information on how to configure print settings.