Returning a Request to the Submitter - Release of Information - English - Foundation 22.1 - OnBase - external - OnBase/Release-of-Information/English/Foundation-22.1/Release-of-Information-Unity/Usage-Standard-Mode/Finalizing-a-Request/Approving-Requests/Returning-a-Request-to-the-Submitter - 2023-12-11

Release of Information (Unity)
Platform
OnBase
Product
Release of Information
Release
Foundation 22.1
License

To return a request to the submitter:

  1. Retrieve and open the appropriate request. It should have a status of Pending Approval.
  2. Click the Return to Submitter button from the Release of Information tab.

    The Return Request to Submitter dialog box is displayed.

  3. Enter a reason for returning the request.
    Entering a reason is not required, but it may be helpful to the specialist working on the request. Comments entered in this field are displayed at the top of the Comments field on the request form. You should enter comments in this field in the same format you would enter them in the Comments field of the request form.
  4. Click OK.
    The request is routed back to the specialist who originally submitted the request with a status of Not Approved, noted by an exclamation point icon
    in the Active Requests list.