You can open requests from the Active Requests list and the request search results list. You cannot open a request if you do not have permission to view one or more documents attached to the request. See your system administrator for more information.
Note:
You cannot select multiple requests and open them all at once.
To open a request displayed in the Release of Information layout, do one of the following:
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Double-click the request.
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Select a request from the list, and then click the Open button from the Release of Information tab.
The request is displayed.
Note:
A notification may be displayed if documents that are attached to the request were deleted from the system. For more information, see Removing Deleted Documents from a Request.