Once an external system document retrieval process is started, the Retrieve External Documents button is toggled to the Stop Retrieval Process button. You can stop a retrieval process by clicking this button.
Note:
The appearance of the Stop Retrieval Process button differs based on licensing.
A retrieval process is also be stopped by doing one of the following:
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Canceling or rejecting the request.
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Clicking the Add Charts and Documents button and clicking Yes at the prompt.
Note:
Although unlikely, once the process is stopped (either by user intervention or an error), some of the external documents may still be added to the request.