After external document retrieval has been initiated, you can view the Document Types containing external documents that have not been retrieved. This includes Document Types that either are in the process of being retrieved or still need to be retrieved (e.g., after an external system document retrieval process is stopped).
To view all pending Document Types that have not been fully added to the request:
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Click the Attachments button from the Release of Information tab.
The Attachments layout is displayed.
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Expand the Pending External Document Types pane (if necessary).
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All Document Types that have not been retrieved are displayed in the Pending External Document Types pane.
